Return And Refunds

PeachPassion Return and Refund Policy

Return Window

You have 7 days from the receipt of your item to initiate a return for a refund. A receipt or proof of purchase is required.

How to Initiate a Return

If you receive a damaged or incorrect item, please contact us via email at Hello@PeachPassion.com within 7 days and provide the following information:

• Clear photos of the damaged or incorrect item
• Order number and proof of purchase

We will review and process your return request within 1-3 business days. If approved, we will provide a prepaid return shipping label and detailed instructions. Returns without prior approval will not be accepted.

Return Shipping Costs

• Quality Issues or Incorrect Item: PeachPassion will cover the return shipping cost.
• Other Reasons: The customer is responsible for the return shipping cost.

Return Conditions

To ensure all customers receive brand new, unworn items, PeachPassion only accepts returns in the following cases:

• Quality Issues: Damaged, defective, or flawed items.
• Incorrect Item: The item received does not match the order details.

Returns for other reasons, such as personal preference or incorrect sizing, will not be accepted. Please carefully review our Size Guide before purchasing or contact customer service for size recommendations.

Non-Returnable Items

The following items are not eligible for return:

• Custom-made products
• Sale items
• Gift cards

Exchange Policy

Due to hygiene reasons, exchanges are subject to a 50% restocking fee. For a smooth exchange process, we recommend returning the original item for a refund and placing a new order for the desired item.

Refund Policy

Upon receiving and inspecting the return, we will notify you of the refund status. Approved refunds will be processed within 10 business days to the original payment method. Please allow additional time for your bank or credit card company to process the refund.

Late or Missing Refunds

If you haven't received a refund within 15 business days of approval, please contact us at Hello@PeachPassion.com.

Size Guide Before Purchase

Please carefully review our Size Guide before purchasing to ensure the correct fit. Our size charts and recommendations are designed to help you choose the best size. If you need assistance with sizing, please contact customer service.

Contact Us

For any questions or clarifications, reach out to us at:
📧 Email: Hello@PeachPassion.com

Thank you for shopping with PeachPassion!